How we work

Remada is a trading company, run by Hammad Faidlullah. We do not own a factory. We work with family workshops in Jepara and take care of everything from order to shipping.

Teak furniture in production at a partner workshop in Jepara

Order timeline

What happens after you send your first email, and what you can expect at each stage.

  1. Week 1

    Shortlist and prices

    You shortlist pieces from the catalogue or send drawings, and we reply with prices for those pieces.

  2. Before order

    Details confirmed

    Sizes, wood, weave, finish and packing are written down and approved by you.

  3. Day 0

    Deposit and production

    Production starts once the deposit arrives by telegraphic transfer (T/T). Each piece goes to the workshop that suits it.

  4. Day 45–60

    Inspection and consolidation

    Finished pieces are checked and brought together for loading.

  5. Shipment

    Balance and shipment from Semarang

    The balance is paid by T/T before shipment. The container leaves Semarang port on the Incoterm agreed in the contract.

Trade terms

Incoterm
FOB Semarang, CIF or Ex Works (EXW), as agreed in the contract
Payment
Telegraphic transfer (T/T): deposit before production, balance before shipment
Lead time
45–60 days from deposit, plus sailing time
Capacity
Up to two 40ft HQ containers per cycle
Minimum per design
Low, because different pieces can share a container
Samples
Paid samples available. The sample cost is deducted from your first order

Questions from buyers

Are you a factory?

No. Remada is a trading company. We work with several family workshops in Jepara and handle quality control, consolidation and shipping for you.

Can I mix different pieces in a container?

Yes. Pieces from different workshops are consolidated into the same container.

Can you make a piece from my drawing?

Yes. Send a drawing or reference photo with the size you need. We confirm wood, weave and finish with you before production.

What materials do you use, and which can go outdoors?

Most frames and tops are solid teak, for indoor and outdoor use. Some pieces combine teak with a metal frame, as the catalogue shows. Metal is used only for the frame, never inside teak legs or arms. Polypropylene rope is also for indoor and outdoor use. Paper cord and rattan cane are for indoor use.

Can I choose the finish and cushion fabric?

Yes. All finishes are available on request. Any piece that uses cushions comes complete with them, whether it is from the catalogue or made to your request. The fabric follows your specification, in indoor or outdoor grade.

How much can you ship, and from where?

Up to two 40ft HQ containers per cycle, shipped from Semarang port. We handle the shipping, so you have very little to manage yourself. If you would rather use your own forwarder, that is fine too.